All sales are final. There are no returns or exchanges on all orders. We do reserve the right to cancel and refund any order that is deemed potentially fraudulent by Shopify's payment system.
SHIPPING AND PROCESSING TIME
Please allow 3 weeks for production & processing time. All orders ship withtracking sent to email. Be aware that postal companies are experiencing delays due to the pandemic. There is also the possibility that you may receive more than one package at a time. We partner with multiple manufacturers and each has their own time table for production.
We ship worldwide! International shipping prices vary by country and the weight of your order. For international orders that have been in-transit for over 21 days, please reach out to your local customs office to see if the package is available for pickup or has otherwise been held up due to customs fees.
We are not responsible for any customs fees that may incur with international orders. The customer is entirely responsible for any and all fees set by the customs office of their country. Should an international order be sent back to us due to lack of claim we will contact you to arrange a reship or credit to the website. As mentioned in our return policy, we do not offer refunds, returns, or exchanges.
At times the courier will not scan the package immediately. Once you have been notified about your package's departure, please allow tracking information 48 hours to update once notified.
Once your order has left our facility we no longer have any contact or control over it and you will need to get into contact with the courier directly to obtain any information. Furthermore, if an order has been marked as delivered we have entirely no contact with it and you will need to get into direct contact with the courier with any questions and concerns you may have.